Hugo Boss Integrity 1513808 Men's Chronograph Watch – 44mm Rose Gold Dial Mesh Bracelet

30-Day Hassle-Free Returns

Risk-Free Shopping with Watch Enclave

Thank you for choosing Watch Enclave Ltd – your trusted UK retailer for authentic luxury watches.

We stand behind the quality and authenticity of every timepiece we sell. That's why we offer one of the most customer-friendly return policies in the industry: 30 days to try your new watch at home, completely risk-free.

If it's not the perfect fit – whether it's the style, size, or simply not what you envisioned – return it for a full refund. No questions asked, no restocking fees, and free return shipping for all eligible returns.

Our goal is simple: Make your online shopping experience as confident and enjoyable as possible. Shop with peace of mind knowing you can change your mind.

Eligibility for Returns

(To Keep Things Fair and Protect Authenticity)

• The watch must be in brand-new, unworn condition – just as you received it.
• All original boxes, protective stickers, tags, manuals, warranty cards, and accessories must be included and undamaged.
• Proof of purchase (order number or receipt) is required.
• Unfortunately, we cannot accept returns for items that show signs of wear, damage, resizing, or alteration.

This ensures we can continue offering genuine watches at competitive prices while maintaining high standards for every customer.

Easy Steps to Return

1. Contact us first – It's quick and ensures everything goes smoothly! Email info@watchenclave.co.uk or message us on WhatsApp at (+44) 20 4542 7692 with your order number and reason for return.
2. We'll reply promptly (usually within hours) with your free prepaid tracked return label and exact instructions.
3. Pack the watch securely in its original packaging and drop it off at your nearest collection point.

Please don't send items back without contacting us first – this helps us process your return faster and ensures you're covered.

Return Address

(Handled by Our Trusted UK Partner)

EFCL UK LTD
Building 2, Mosley Road, Trafford Park
Manchester, M17 1NB
United Kingdom
(Ecommerce Fulfilment Centre Ltd)

Return Shipping – Completely Free for You

We provide a prepaid tracked label at no cost for all eligible returns. Simply use the label we send – this guarantees safe delivery and full coverage.

Refunds – Fast and Full

• Once your return arrives, our team inspects it (typically within 1-3 business days).
• You'll receive a notification via email or WhatsApp as soon as it's approved.
• Full refund issued to your original payment method within 2-10 business days.
• No deductions: You get back the full product price, plus any original shipping costs where applicable.

Exchanges – Quick and Convenient

Want a different model? Simply return your original watch and place a new order – we'll prioritise fast processing.

Our Promise to You

At Watch Enclave Ltd (Company No. 16659565, London registered), transparency and trust are everything. Shop today with zero risk.

Questions? We're here to help anytime.

2-Year Warranty • Complete Peace of Mind

Thank you for choosing Watch Enclave – your trusted source for authentic luxury watches.

Every timepiece we offer is selected for its exceptional quality, precision, and craftsmanship. We stand behind each one with confidence, which is why every new watch comes with a full 2-year warranty from the date of purchase.

This warranty gives you complete peace of mind: try your watch, wear it daily, and know that genuine manufacturing defects are fully covered – at no cost to you.

What’s Covered

• Manufacturing or material defects that appear under normal, everyday use.
• Free repair or replacement of the watch (or defective parts) using genuine components.
• If repair isn’t possible, we’ll offer a replacement of equal or greater value – or a refund/credit where appropriate.

Our aim is always a fast, fair, and straightforward resolution.

Warranty Duration

• 2 years from the original purchase date.
• Applies to every new watch bought directly from us.
• Covers authenticity, durability, and long-term performance.

Easy Claim Process

1. Get in touch – Simply email info@watchenclave.co.uk or message us on WhatsApp at (+44) 20 4542 7692.
2. Provide your order number, proof of purchase, clear photos of the issue, and a short description.
3. We’ll guide you through the next steps promptly (usually within hours).
4. If needed, we’ll arrange secure return shipping and handle everything from there.

Claims are welcome anytime within the 2-year period.
(For missing parts or accessories, please contact us within 60 days of delivery.)

What’s Not Covered

(To keep things fair and focused on genuine defects)

• Normal wear and tear (light scratches, strap ageing, etc.)
• Damage from accidents, misuse, or improper handling
• Water damage on non-water-resistant models
• Unauthorised repairs, modifications, or poor maintenance
• Pre-owned or ex-display items

Our Promise to You

Your satisfaction and confidence matter most. This warranty reflects our absolute belief in the quality and authenticity of every watch we sell.

We handle every claim personally and professionally – ensuring your investment is protected with care and integrity.

Watch Enclave Ltd
Company Number: 16659565
Registered in England & Wales
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Shop today knowing your new watch is fully backed for two years – zero worry, total enjoyment.

Questions about your warranty? We’re always here to help.

Price Match Promise • Best Value on Authentic Watches

Thank you for shopping with Watch Enclave – your trusted UK retailer for genuine luxury timepieces.

We work hard to offer highly competitive prices every day on all our watches. But if you spot the identical model at a lower advertised price from another official UK authorised retailer, we'll happily match it – ensuring you always get the best possible deal on an authentic product.

This promise gives you total confidence: shop knowing you're protected against paying more for the exact same genuine watch.

How Price Matching Works

Found a better price? It's easy to claim:

1. Contact us before or within 7 days after your purchase – Email info@watchenclave.co.uk or WhatsApp (+44) 20 4542 7692.
2. Provide a link to the current advertisement, a dated screenshot, or clear proof showing the lower price.
3. Include the exact model details and your contact information (plus order number if you've already bought from us).

We'll verify quickly and reply within 2 working days with confirmation.

• If approved before purchase: We'll apply the matched price instantly.
• If approved after purchase (within 7 days): We'll refund the difference straight to your original payment method.

Eligibility – Keeping It Fair and Genuine

To qualify, the watch must be:

• Exactly the same – identical brand, model/reference, colour, specifications, and full original packaging.
• Brand new and in stock for immediate delivery (within 2–3 business days).
• Sold in GBP, including VAT and any delivery charges.
• Offered by an official authorised UK retailer (not auction sites, marketplaces, private sellers, or unofficial/grey market sources).

Exclusions

• Bundle offers, limited-time flash sales, vouchers, loyalty discounts, or pricing mistakes.
• Refurbished, ex-display, pre-owned, or clearance items.
• Cannot be combined with other Watch Enclave promotions.

Our Promise to You

This Price Match Promise reflects our commitment to fair, transparent pricing on 100% authentic watches only.

You can shop with complete peace of mind – knowing you'll never overpay for a genuine luxury timepiece from Watch Enclave.

Watch Enclave Ltd
Company Number: 16659565
Registered in England & Wales
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Questions? We're here to help – just get in touch.

Privacy Policy • Your Data Protected

Last updated: February 2025

Thank you for trusting Watch Enclave with your luxury watch purchase.

We take your privacy seriously and are committed to protecting your personal information with the highest standards of care and transparency. This Privacy Policy explains – in clear, straightforward terms – how we collect, use, and safeguard your data when you visit watchenclave.co.uk or use our services.

By shopping with us, you can feel completely confident that your information is handled responsibly and securely.

What Information We Collect

We only collect what’s necessary to provide an exceptional shopping experience:

• Information you share with us: Name, delivery address, email, phone number, and order details – so we can process and deliver your watch smoothly.
• Payment details: Processed securely by trusted payment partners. We never store full card numbers or security codes.
• Automatic information: Browser type, device details, pages visited, and approximate location – to improve site performance and security.
• From trusted partners: Limited data from shipping carriers, payment providers, and analytics tools to fulfil your order efficiently.

How We Use Your Information

Your data is used only to:

• Process and ship your order accurately and quickly
• Provide friendly, responsive customer support
• Keep you updated about your purchase (and send optional offers with your consent – you can unsubscribe anytime)
• Enhance and personalise your experience on our site
• Prevent fraud and keep our services secure
• Meet legal and regulatory requirements

We never sell or rent your personal information to anyone.

Cookies & Tracking

We use essential cookies to make the site work smoothly (like keeping items in your basket) and optional ones to improve performance. You’re always in control – you can manage or decline non-essential cookies at any time. Disabling cookies won’t stop you from shopping, but some features may work less smoothly.

Who We Share Information With

We share limited data only with trusted, vetted partners who help us deliver your order:

• Payment processors
• Shipping and logistics providers
• Secure IT and support services
• Analytics and email platforms

All partners are bound by strict agreements to protect your data. We only share what’s needed, and only for the purposes above.

We may also disclose information if required by law or to protect our rights and safety.

Keeping Your Data Safe

We protect your information with:

• SSL encryption on all pages
• Secure servers and strict access controls
• Industry-leading security practices

While no system is 100% infallible, we continually invest in the strongest possible safeguards.

We keep your data only as long as necessary – for order fulfilment, support, warranties, and legal compliance – then securely delete or anonymise it.

Your Rights

You have full control over your data under UK law. At any time, you can:

• Request a copy of the information we hold
• Ask us to correct, update, or delete your data
• Object to or restrict certain processing
• Withdraw consent for marketing
• Receive your data in a portable format

Just email info@watchenclave.co.uk – we’ll respond promptly and free of charge.

You also have the right to contact the Information Commissioner’s Office (ico.org.uk) if needed.

Children’s Privacy

Our site is not intended for anyone under 16. We do not knowingly collect data from children.

Our Promise to You

At Watch Enclave, your privacy isn’t just a policy – it’s a core value.

We use your information solely to deliver a safe, seamless, and enjoyable shopping experience. Your trust is everything to us, and we protect it with complete integrity.

Watch Enclave Ltd
Company Number: 16659565
Registered in England & Wales
71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom

Questions about your privacy? We’re always here to help.
Email: info@watchenclave.co.uk
WhatsApp: (+44) 20 4542 7692

Shop with total confidence – your data is safe with us.