30-Day Hassle-Free Returns

Risk-Free Shopping • Free Return Shipping • Full Refund Guaranteed

Thank you for choosing Watch Enclave – your trusted UK retailer for authentic luxury watches.

We stand behind every timepiece with complete confidence. That’s why we offer one of the most generous return policies in the industry: 30 days to try your new watch at home, completely risk-free.

If it’s not the perfect fit – for any reason – simply return it for a full refund. No questions asked, no restocking fees, and free return shipping.

  • The watch must be in brand-new, unworn condition – exactly as you received it
  • All original boxes, protective stickers, tags, manuals, warranty cards and accessories must be included and undamaged
  • Proof of purchase (order number or receipt) is required
  • We cannot accept items showing signs of wear, damage, resizing or alteration

These simple rules help us maintain the highest standards and keep prices competitive for every customer.

Just contact us – we’ll handle the rest:

  1. Email info@watchenclave.co.uk or WhatsApp (+44) 20 4542 7692 with your order number and reason
  2. We’ll reply promptly (usually within hours) with your free prepaid tracked return label and instructions
  3. Pack securely in the original packaging and drop off at your nearest collection point

Please contact us first – this ensures everything goes smoothly and your return is fully covered.

EFCL UK LTD
Building 2, Mosley Road, Trafford Park
Manchester, M17 1NB
United Kingdom
(Ecommerce Fulfilment Centre Ltd)

We provide a prepaid tracked label at no cost for all eligible returns. Simply use the label we send – this guarantees safe delivery and full coverage.

(Items sent without our label may not qualify for reimbursement.)

Once your return arrives:

  • Our team inspects it (typically within 1–3 business days)
  • You’ll receive a notification via email or WhatsApp as soon as it’s approved
  • Full refund issued to your original payment method within 2–10 business days
  • No deductions – you get back the full product price plus any original shipping costs (where applicable)

Want a different model, size or colour?
Simply return your original watch and place a new order – we’ll prioritise fast processing to get your preferred piece to you while stock lasts.

At Watch Enclave Ltd (Company No. 16659565, registered in London), transparency and trust are everything.

Shop today knowing your satisfaction is guaranteed – zero risk, complete peace of mind.

Questions? We’re always here to help.