Mix and Match
Shipping policy
Free Next-Day Delivery
Order before 11am — get it tomorrow. Every UK order. Always free.
Same-Day Dispatch
Order before 11am, shipped the same day
Fully Tracked
Every parcel tracked from dispatch to door
Worldwide Shipping
We deliver to most countries globally
| Destination | Delivery Time | Cost |
|---|---|---|
| United Kingdom | Next business day | Free |
| Europe (EU) | 2–3 business days | Calculated at checkout |
| International | 3–5 business days | Calculated at checkout |
Common Questions
What's the dispatch cutoff time?
Orders placed before 11:00 UK time on a business day are dispatched the same day. After 11:00, weekends, or bank holidays — next business day.
How do I track my order?
You'll receive a confirmation email with your tracking number as soon as your order ships. Tracking is usually active within 24 hours of dispatch.
Will I be charged customs or import duties?
For orders outside the UK, customs duties or taxes may apply depending on your country. These are set by your local customs authority and are the responsibility of the recipient.
My order arrived damaged or hasn't arrived
Contact us within 48 hours with your order number and photos. We'll investigate with the courier and resolve it as quickly as possible. Please keep all original packaging until the matter is resolved.
Can I return my order?
Yes — 30-day free returns with a prepaid tracked label. Send it back unworn in original packaging for a full refund. Full details on our Returns page.
Question about your delivery?
We typically respond within a few hours on business days.
Delivery times are estimates and may occasionally be affected by courier delays, customs processing, or local conditions. All orders dispatched from: EFCL UK LTD, Building 2, Mosley Road, Trafford Park, Manchester, M17 1NB · Watch Enclave Ltd — Company No. 16659565
