Shipping Policy

All orders are processed within 1–2 business days after payment confirmation. Orders are not dispatched on weekends or UK public holidays. During peak periods (such as Black Friday or Christmas), processing may take slightly longer. If there is any delay, our team will contact you via email or WhatsApp.

United Kingdom: Free Standard Shipping (Royal Mail or EVRi). Estimated delivery: 2–5 business days after dispatch.

Express Delivery: Next-day and 2-day options available at checkout for an additional fee.

International Shipping: Worldwide delivery available. Rates are automatically calculated at checkout based on location and weight.

We strive to meet all delivery estimates, but courier delays can occur due to weather, customs, or strikes.

Domestic (UK): We ship to all regions of England, Scotland, Wales, and Northern Ireland.

International: Orders can be shipped to most countries worldwide. If unsure, contact us at info@watchenclave.com before placing your order.

Once your order is dispatched, you’ll receive a shipment confirmation email with tracking information. Tracking usually activates within 24 hours after dispatch.

For orders outside the UK, import duties or taxes may apply, determined by your country’s customs authority. These charges are the responsibility of the recipient. WATCH ENCLAVE LTD cannot estimate or control these fees. If your package is held by customs, please contact your local customs office for assistance.

We ensure secure packaging, but if your order is lost or damaged during transit, contact the courier directly to file a claim. Keep all original packaging and items until the claim is resolved. For support, email us at info@watchenclave.com with your order number.

For return, exchange, and refund details, please visit our Return & Refund Policy page. It explains eligibility, timelines, and return instructions.

All orders are processed and shipped from our authorized UK fulfilment partner:

EFCL UK LTD
Building 2, Mosley Road, Trafford Park
Manchester, M17 1NB, United Kingdom

Average Royal Mail tracked return cost: £8 (customer-paid, non-refundable).

Email: info@watchenclave.com
WhatsApp: (+44) 20 4542 7692

Our customer service team is always available to assist with shipping inquiries.

WATCH ENCLAVE LTD
Company Number: 16659565
Registered Office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom