2-Year Warranty • Complete Peace of Mind
Expert Support • Genuine Protection • Risk-Free Ownership
Every new watch you buy from Watch Enclave comes with a full 2-year warranty – giving you total confidence that your investment is protected. We stand behind the quality and authenticity of every timepiece with fast, fair, and friendly service.
We cover any manufacturing or material defects that appear under normal use. If there’s a genuine issue with the movement, case, dial or any part, we’ll repair or replace it at no cost to you.
2 full years from the original purchase date – covering every new watch sold directly by Watch Enclave.
- We quickly assess your claim
- If eligible, we repair using genuine or professionally refurbished parts
- If repair isn’t possible, we offer a replacement of equal or higher value
- If neither is feasible, we issue a full credit or refund
Our aim is always a fast, fair and hassle-free solution.
- Normal wear and tear (light scratches, strap ageing, etc.)
- Damage from accidents, misuse or improper care
- Water damage on non-water-resistant models
- Unauthorised repairs or modifications
- Pre-owned, ex-display or refurbished items
Just get in touch – we’ll guide you every step of the way:
Email: info@watchenclave.co.uk
WhatsApp: (+44) 20 4542 7692
Please include:
- Proof of purchase (receipt or order number)
- Clear photos of the issue
- A short description of the problem
Claims are welcome anytime within the 2-year period. We’ll arrange secure return shipping if needed and handle everything promptly.
We’re proud to stand behind every watch we sell. This warranty reflects our complete confidence in the quality and authenticity of our timepieces – protecting your investment with care and integrity.
- 2 full years of protection against manufacturing defects
- Fast, transparent repairs, replacements or refunds
- Direct support from our UK-based team – no third parties
- Complete peace of mind when you buy from Watch Enclave
